White N700 series Shinkansen bullet train passing cherry blossoms with snow-capped Mount Fuji in the background

Shinkansen Guide: How to Use Japan's Bullet Trains

Which train to take, how to buy or reserve a seat, where your luggage goes, and how to board with confidence.

ExploreJapanDaily Editorial TeamEditorially reviewed18 min read

Shinkansen quick answer

The Shinkansen is Japan's network of high-speed intercity trains, run by the JR companies, and the simplest way to travel between major cities such as Tokyo, Kyoto, Osaka, Hiroshima, and Kanazawa. On the Tokaido line it cruises at 285 km/h, and JR Central lists 2 hours 21 minutes as the fastest Tokyo to Shin-Osaka time.

Best for
Fast travel between major cities
Reservations
Wise on peak dates or when plans are fixed
JR Pass
Covers most trains, not Nozomi or Mizuho
IC cards
Not a Shinkansen ticket on their own
Luggage
Oversized bags need a reservation on some lines
Difficulty
Easy once you know the steps

First-timer advice: pick a train that fits your schedule, reserve when your plans are fixed, and allow extra time to find your gate, platform, and car.

Which Shinkansen line do you need?

A line is a railway corridor. Pick the line by where you are going, then check which train type runs on it.

Quick picks

  • Tokyo to Nagoya, Kyoto, or Osaka

    Use: Tokaido ShinkansenOsaka trips end at Shin-Osaka, not Osaka Station.

  • Kyoto or Shin-Osaka to Okayama, Hiroshima, or Hakata

    Use: Sanyo ShinkansenMany trains from Tokyo run straight through, so you often stay on the same train.

  • Tokyo to Nagano or Kanazawa

    Use: Hokuriku Shinkansen

  • Tokyo to Sendai, Morioka, or Aomori

    Use: Tohoku ShinkansenContinue on the Hokkaido Shinkansen to reach Hakodate.

  • Hakata to Kumamoto or Kagoshima

    Use: Kyushu Shinkansen

  • Hakata to Nagasaki

    Use: Relay Kamome, then the Nishi Kyushu ShinkansenChange at Takeo-Onsen, where the Shinkansen waits across the same platform.

  • Tokyo to Niigata

    Use: Joetsu Shinkansen

The main Shinkansen lines

  • Tokaido Shinkansen

    1. Tokyo
    2. Nagoya
    3. Kyoto
    4. Shin-Osaka

    The core first-time corridor for Tokyo, Kyoto, and Osaka.

  • Sanyo Shinkansen

    1. Shin-Osaka
    2. Himeji
    3. Okayama
    4. Hiroshima
    5. Hakata

    Continues west from Kansai to Hiroshima and Fukuoka.

  • Kyushu Shinkansen

    1. Hakata
    2. Kumamoto
    3. Kagoshima-Chuo

    Fast travel south through Kyushu.

  • Nishi Kyushu Shinkansen

    1. Takeo-Onsen
    2. Nagasaki

    The short line to Nagasaki. From Hakata, take the Relay Kamome limited express to Takeo-Onsen and cross the platform.

  • Hokuriku Shinkansen

    1. Tokyo
    2. Nagano
    3. Toyama
    4. Kanazawa
    5. Tsuruga

    Nagano, Kanazawa, and Fukui. The line has reached Tsuruga since March 2024.

  • Tohoku Shinkansen

    1. Tokyo
    2. Sendai
    3. Morioka
    4. Shin-Aomori

    Northern Honshu, including Sendai and Aomori.

  • Hokkaido Shinkansen

    1. Shin-Aomori
    2. Shin-Hakodate-Hokuto

    Reaches Hakodate. Sapporo is not on the Shinkansen network yet.

  • Joetsu Shinkansen

    1. Tokyo
    2. Niigata

    Niigata and the ski-country gateways on the way.

Stops shown are key stations, not every station on the line.

Nozomi, Hikari, and Kodama explained

Nozomi, Hikari, and Kodama are train types, not separate railway lines. They all run on the Tokaido Shinkansen between Tokyo and Shin-Osaka, and many continue onto the Sanyo Shinkansen. They differ in how many stations they stop at, so the same track can give you a faster or slower trip.

Nozomi

Stops
Major stations only. The fastest of the three.
Best for
Tokyo, Nagoya, Kyoto, and Shin-Osaka trips when speed matters.
JR Pass
Not covered by the standard pass. A separate pass-holder ticket exists.
Reservations
Usually has non-reserved cars. All seats are reserved in major peak periods.

Hikari

Stops
Major stations plus some extra stops, depending on the train. Second fastest.
Best for
A fast alternative to Nozomi, and the usual pass-holder choice.
JR Pass
Covered.
Reservations
Reserved and non-reserved cars.

Kodama

Stops
Every station on its line. The slowest of the three.
Best for
Smaller stations that faster trains skip.
JR Pass
Covered.
Reservations
Reserved and non-reserved cars.

Bottom line: For a first trip between Tokyo and Kyoto or Osaka, Nozomi is the quick choice, and Hikari is the usual alternative that works with the JR Pass. Choose Kodama only when your station is one the faster trains skip.

Other lines use different names. Hayabusa runs on the Tohoku and Hokkaido lines, and Kagayaki and Hakutaka run on the Hokuriku line. On the Kyushu line, Mizuho, Sakura, and Tsubame fill the roles of Nozomi, Hikari, and Kodama. Always read both the line and the train name on your ticket and the board.

Common Shinkansen journeys

Six trips first-time visitors often make, with the line and station names to look for. Nozomi is fastest on the Tokaido line, Hikari and Kodama take longer, so check a current timetable for your own train.

  • Tokyo to Kyoto

    Tokaido Shinkansen

    From Tokyo Station to Kyoto Station

    Kyoto's Shinkansen platforms are inside the main station. Nozomi and Hikari both stop here.

    Explore Kyoto →
  • Tokyo to Shin-Osaka

    Tokaido Shinkansen

    From Tokyo Station to Shin-Osaka Station

    Osaka Station is a different station. The Shinkansen arrives at Shin-Osaka.

    Explore Osaka →
  • Tokyo to Kanazawa

    Hokuriku Shinkansen

    From Tokyo Station to Kanazawa Station

    Direct trains run between the two on the Hokuriku Shinkansen, so you do not normally change.

    Explore Kanazawa →
  • Shin-Osaka to Hiroshima

    Sanyo Shinkansen

    From Shin-Osaka Station to Hiroshima Station

    Start from Shin-Osaka. Nozomi and Mizuho are not covered by the standard JR Pass.

    Explore Hiroshima →
  • Tokyo to Hiroshima

    Tokaido and Sanyo Shinkansen

    From Tokyo Station to Hiroshima Station

    Trains run through from the Tokaido line onto the Sanyo line, so you often stay on one train.

  • Hakata to Kumamoto

    Kyushu Shinkansen

    From Hakata Station to Kumamoto Station

    Hakata is the main Shinkansen station for Fukuoka.

See a sample journey in Google Maps (opens in a new tab) ↗

A map app shows current departure times for your own trip.

Shinkansen tickets in plain English

A Shinkansen trip can involve more than one ticket or fare component. That is normal, and you do not need to work out the pieces yourself.

What the pieces are

  • Base fare: the basic rail fare for the distance you travel.
  • Shinkansen charge: a separate limited express charge for riding the fast train.
  • Seat reservation: an added charge when you reserve a specific seat. Non-reserved seats, where offered, skip it.

Online bookings usually show one combined price. At a machine or ticket office you may receive one ticket or two. Keep every ticket until you leave your destination station. For a fuller explanation of base fares, extra charges, and gates, see train tickets in Japan.

Where to buy

  • JR ticket machines and staffed ticket offices at stations. Staff can help with complex trips, oversized baggage, and JR Pass seat reservations.
  • Official online reservation services, which differ by region. SmartEX covers the Tokaido, Sanyo, and Kyushu Shinkansen, and is not a nationwide system. How to book Shinkansen tickets compares the options.
⚡Quick Answer

Can you buy Shinkansen tickets on the day? Yes, if seats are available. Reservations generally open about one month before travel. Same-day tickets are easiest on trains with non-reserved cars, and a reserved seat is safer when timing matters.

💡Good to Know

Buying in person? Tell the staff your origin, destination, date, approximate departure time, number of travelers, seat preference (reserved or non-reserved, Ordinary or Green), and whether you have oversized baggage.

Should you reserve a Shinkansen seat?

Often, but not always. A reserved seat guarantees a car and seat. Non-reserved cars, where a train has them, are first come, first served, so you may have to stand if they fill up.

Reserve if

  • You travel during Golden Week, Obon, and New Year.
  • You want to sit together as a group.
  • Your train has no non-reserved cars.
  • You have oversized baggage on a line that requires a reserved seat.
  • You need a specific departure, or a tight connection or flight.
  • You want certainty, for example with children or heavy bags.

You may have more flexibility if

  • You travel off-peak on a train with non-reserved cars, such as many Hikari and Kodama services.
  • Your schedule is loose and you can take the next train.
  • You are alone or a pair and can sit apart if needed.
  • You carry only bags that fit overhead.

Availability changes by train and date, and reserved and non-reserved cars vary by service. Check your specific train.

Peak travel periods

New Year, Golden Week, and Obon are the busiest travel periods in Japan. In major peak periods, JR Central makes all seats on Tokaido and Sanyo Shinkansen Nozomi trains reserved, so a non-reserved plan will not work on those trains. Reserve as soon as sales open, and do not assume this year's dates match last year's.

JR Central publishes each year's dates on its Nozomi page (opens in a new tab). Popular weekends, such as cherry blossom season, can also fill trains, even when the all-reserved rule does not apply.

Ordinary Car or Green Car

Ordinary Car is the right choice for most visitors. Green Car costs more for extra space and comfort. GranClass exists only on selected services, so do not expect the same class layout across the network. An Ordinary JR Pass does not cover the Green Car.

Luggage on the Shinkansen

Yes, you can bring luggage. Small bags and most standard suitcases are fine. One rule catches travelers out: on some lines, bags of 161 to 250 cm need a reserved seat with an oversized baggage area.

What to do with each size of bag on the Shinkansen
Your bagWhat to do
Small bag or backpackFits overheadOverhead rack, or at your feet without blocking the aisle.
Standard suitcaseUp to 160 cm totalNo special reservation. Overhead if you can lift it, at your feet, or in luggage space near the car doors where the train has it.
Oversized bag161 to 250 cm totalReserve a seat with an oversized baggage area on the Tokaido, Sanyo, Kyushu, and Nishi Kyushu Shinkansen.
Very large bagOver 250 cm totalCannot be brought on board. Send it ahead instead.

Total size means length, width, and height added together. Measure the outside of the bag at its largest points, wheels and handles included.

The rule depends on the line

Oversized baggage rules by Shinkansen line
LinesOversized baggage rule
Tokaido, Sanyo, Kyushu, and Nishi KyushuA seat with an oversized baggage area must be reserved for bags of 161 to 250 cm. Bringing one without a reservation costs a ¥1,000 baggage fee.
Tohoku, Hokkaido, Hokuriku, and JoetsuJR East says no luggage-space reservation is needed on these lines. Space is first come, first served, and some trains have no designated area, so a large bag may end up at your feet.

Each operator sets its own rule and can change it. Check the current wording on the JR Central luggage page (opens in a new tab) and the JR East oversized luggage guide (opens in a new tab) before you travel.

How the oversized baggage area works

  • The space sits behind the back row of seats and is shared by the people who reserve those seats.
  • Reserving it costs the same as a normal reserved seat, with no extra charge.
  • Non-reserved seats do not come with a baggage area, so reserve when you have an oversized bag.
  • One reservation can cover a group. Select the "with oversized baggage area" seat type when you book, or tell ticket-office staff.

Carry it or send it ahead?

For a one- or two-night stop, carrying your bag is usually simple. For several cities, very large bags, or tight connections, sending luggage ahead between hotels can take the stress out of station transfers. Our luggage forwarding guide explains how early to send a bag and when carrying it is simpler.

At the station: gates, boards, and your car

Big Shinkansen stations feel complicated, but the process is the same everywhere. Slow down at the gate and the departure board, and the rest is straightforward.

Check the station name

"Shin" means "new," and it often marks the Shinkansen station. It is not a rule: Tokyo, Nagoya, Kyoto, and Hiroshima use their main stations. Confirm the station name on your ticket.

  • Osaka and Shin-Osaka: Shinkansen trains stop at Shin-Osaka, not Osaka Station. The two are separate stations connected by local JR trains.
  • Fukuoka and Hakata: The main Shinkansen station in Fukuoka is Hakata Station.
  • Yokohama and Shin-Yokohama: Shinkansen trains use Shin-Yokohama Station, which is separate from Yokohama Station.

Local gate or Shinkansen gate

Many stations have separate gates for local trains and the Shinkansen. If you arrive by subway or local train, follow the Shinkansen transfer signs instead of leaving the station. If you start from the street, use the Shinkansen entrance. If you hold two paper tickets for one trip, insert them into the gate together.

Read your ticket and the departure board

Your ticket or booking

An ExploreJapanDaily illustration with made-up details. Real tickets and screens look different by operator, but they show the same information.

  • Date: The day you travel.
  • Train name and number: For example, Hikari 505. It must match the board.
  • Departure and arrival stations: Check the full station names, such as Shin-Osaka.
  • Departure time: The time the train leaves, not the time you arrive.
  • Car number: Tells you where to queue on the platform.
  • Seat number: Found inside that car.
  • Class: Ordinary or Green, reserved or non-reserved.

The departure board

An ExploreJapanDaily illustration with made-up trains. Real boards vary by station and alternate between Japanese and English.

  • Departure time and train name or number: match both to your ticket.
  • Train name color: JR Central says Tokaido Shinkansen boards color the name yellow for Nozomi, red for Hikari, and blue for Kodama.
  • Destination: this is the train's final stop, which may be well beyond yours.
  • Platform number: follow it to the platform, then look for your car number.

Platform and car number

Platform signs and floor markings show where each numbered car stops, and reserved and non-reserved cars are typically marked separately. Stand at the marker for your car number and let passengers step off first. At a very large station, take the extra minutes to follow the signs rather than guessing.

How early should you arrive?

There is no official time that suits every station. As a planning cushion, not an operator rule, aim to be inside a major station 20 to 30 minutes before departure when you already hold a ticket. Allow more if you still need to buy, change, or collect one. Trains leave on schedule, so a late arrival at the gate can mean a missed train.

From station entrance to your seat

  1. Enter the station

    Head for the Shinkansen entrance or transfer gate. In a large station, allow extra time to find it.

  2. Follow Shinkansen signs

    Look for "Shinkansen" in English and Japanese. Do not follow local-line or subway signs just because the station name matches.

  3. Confirm your train

    Check the departure board for your train name, number, departure time, and platform.

  4. Pass through the correct gate

    Use your ticket, QR code, or registered IC card, as your booking instructs. If you hold two paper tickets for one trip, insert them together.

  5. Find your platform

    Follow the platform number from the board. Elevator and escalator signs lead up or down to the platforms.

  6. Find your car-number position

    Platform signs and floor markings show where each numbered car stops. Your car number is on your ticket or booking.

  7. Queue at the floor marker

    Line up in the marked queue and let passengers step off before you board.

  8. Board when the doors open

    Stops are short, so have your bags in hand and move steadily.

  9. Find your seat

    Match the seat number on your ticket. Store bags overhead, at your feet, or in the space your ticket allows.

  10. Prepare before your stop

    Listen for announcements, gather your belongings a few minutes early, and move toward the door as the train slows.

On the train

Luggage
Small bags go on the overhead rack. Larger bags fit at your feet or in space near the car doors, where the train has it. Oversized baggage belongs in the reserved oversized area.
Seats and reclining
Check behind you before you recline, and bring the seat back upright when you leave.
Food and drinks
Eating and drinking are generally allowed, and every seat has a fold-down table. JR Central says food and drink sales are not available in Standard Class on the Tokaido Shinkansen, so buy a lunch box (ekiben) or snacks at the station before boarding. Choose food that is not strongly scented, and take your trash with you or use the bins provided.
Toilets
Toilets are on board but not in every car. Look for signs near the car ends.
Power and Wi-Fi
On the Tokaido Shinkansen, JR Central says every Green Class seat has an outlet, Standard Class outlets are at window seats and the front and back rows, and its newest trains have one at every Standard seat. Do not count on a socket elsewhere. SmartEX describes internet service as available on Tokaido, Sanyo, and Kyushu Shinkansen trains, but signal can drop in tunnels. Save tickets and maps offline.
Mount Fuji
On the Tokaido Shinkansen from Tokyo toward Osaka, JR Central says Mount Fuji is on the right-hand side, with Sagami Bay on the left. Choose a right-hand window seat when you reserve if the view matters. Cloud can hide it on any day.
Quiet and calls
Keep your voice low. Take phone calls in the deck area by the car doors, not at your seat.

If something goes wrong

Most problems are easy to fix if you speak to staff early. Staff work at ticket offices and at the attended gate beside the automatic gates, and conductors walk through the train.

You missed your reserved train
Go to the ticket office or attended gate before you leave the station. On the Tokaido, Sanyo, and Kyushu Shinkansen, SmartEX says you can usually take a later train the same day in a non-reserved seat on the same section, but not an earlier one. Discounted fares tied to one specific train do not allow this, and you may need to pay extra if you want a different train type or seat class. Rules vary by operator and ticket type, so confirm with staff.
You are on the wrong platform
Check the departure board again and ask platform staff. If you have already boarded, tell the conductor rather than waiting to see where the train goes.
You boarded the wrong Shinkansen service
Ask the conductor whether the train still stops at your station. If it does not, get off at the next stop and ask staff how to continue. Your ticket may not cover a different service or class, so ask before buying another.
You are in the wrong car
Walk through the train to your car. Do not take a seat reserved for someone else. If your own seat is occupied, recheck your car and seat numbers, then ask the conductor.
You lost a ticket
Tell station staff as soon as you notice, and before you try to exit. Replacement rules depend on the ticket type and operator, so do not assume a free replacement. Keep booking confirmations on your phone.
The ticket will not open the gate
Check that you are at a Shinkansen gate and not a local-line gate. Insert all paper tickets for the trip together. For an IC-card booking, confirm you are using the registered card. If it still fails, use the attended gate beside the machines.
The train is delayed
Check JR Central's live Tokaido and Sanyo Shinkansen status (opens in a new tab). On the Tokaido, Sanyo, and Kyushu Shinkansen, a delay of 2 hours or more at your destination can qualify for a refund of a specified amount. Keep your tickets and ask at a ticket office, or check the refund options for your booking.
You brought oversized baggage without a reservation
On the Tokaido, Sanyo, and Kyushu Shinkansen, a bag of 161 to 250 cm brought without a reservation is charged a ¥1,000 baggage fee, and bags over 250 cm cannot be brought on board. Speak to station staff before boarding.

JR Pass and IC cards on the Shinkansen

Two questions come up constantly: does my pass cover this train, and can I just tap my Suica?

Japan Rail Pass

The nationwide JAPAN RAIL PASS covers ordinary cars on JR Shinkansen trains, except Nozomi and Mizuho. That includes Hikari and Kodama. The pass does not reserve a seat for you: book a reserved seat at no extra charge, or use a non-reserved car.

Pass holders cannot ride Nozomi or Mizuho, even in non-reserved seats, unless they buy the separate NOZOMI MIZUHO Ticket before boarding, for specified sections. An Ordinary pass does not cover the Green Car. The pass is a coverage tool, not an automatic saving. Regional passes are cheaper but do not cover the Tokaido Shinkansen, as the regional rail passes guide explains.

Suica and other IC cards

An IC card is not a Shinkansen ticket. You still need a ticket or a booking. With a SmartEX booking, you can register an IC card and tap it at the Shinkansen gate. The Shinkansen fare is charged to the credit card used for the booking, not deducted from the card balance.

If you enter through a local-line gate, such as Tokyo Station's Marunouchi entrance, tap at both the local gate and the Shinkansen gate. Collect your "Seat Information" slip at the Shinkansen gate.

For which card to buy and how mobile cards work, see IC cards in Japan. To link a card to a booking, see IC-card and QR boarding.

Children, families, and accessibility

Traveling with children

Children aged 6 to 11 pay half the adult fare for the basic fare, limited express, and reserved seat charges. Children aged 1 to 5 generally travel free with an adult, up to two per adult, unless they need their own reserved seat. Green Car charges are the same as an adult's.

To sit together as a family, reserve adjacent seats early, especially in peak periods.

Accessibility

Wheelchair accessible seats and spaces must be reserved in advance. On the Tokaido Shinkansen, JR Central accepts these reservations up to two days before boarding. Follow the elevator signs in the station, and ask staff at a ticket office or attended gate about the step-free route and boarding help.

For wider planning, see accessible travel in Japan.

Common Shinkansen mistakes

Small checks that keep a simple train trip simple.

  • Going to Osaka Station for a Shinkansen

    Instead: Use Shin-Osaka. Check the station name on your ticket.

  • Treating Nozomi as a railway line

    Instead: Nozomi is a train type. The line is the Tokaido or Sanyo Shinkansen.

  • Assuming every train has non-reserved seats

    Instead: Check your train and date. Some trains and peak periods are all-reserved.

  • Assuming a JR Pass works on every train

    Instead: The pass covers most JR Shinkansen, but not Nozomi or Mizuho. Check the service name first.

  • Expecting a Suica tap to be your ticket

    Instead: An IC card is not a Shinkansen ticket. Use a ticket, or a booking with a registered card.

  • Ignoring oversized baggage rules

    Instead: Measure your bag. On the Tokaido, Sanyo, Kyushu, and Nishi Kyushu lines, reserve an oversized-baggage seat if it is over 160 cm.

  • Entering the wrong gate

    Instead: Look for Shinkansen signs, not local-line or subway gates.

  • Arriving with no plan in a peak period

    Instead: Reserve early for Golden Week, Obon, and New Year. Nozomi may be all-reserved.

  • Reading only the destination on the board

    Instead: Match the train name, number, departure time, and platform to your ticket.

  • Queuing at the wrong car number

    Instead: Find your car number on your ticket, then use the platform markers.

First-timer Shinkansen checklist

Screenshot this for the day of your trip.

Before leaving your hotel

  • Confirm your departure station.
  • Confirm the train name and departure time.
  • Confirm your reservation and save your ticket or booking on your phone.
  • Check your bag size against the oversized baggage rule.
  • Allow extra time to find your way through the station.

At the station

  • Follow the Shinkansen signs.
  • Check the departure board.
  • Confirm your platform.
  • Find your car number.
  • Queue at the floor marker, then board.

Shinkansen questions

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